Bikes HK provide one year guarantee to all products purchased from us. Artifical damages and wear are excluded. Warranty is effective for one year from the date of purchase.
All products filing for guarantee claim must be shipped to Bikes HK, at cost of the purchaser.
The guarantees provided by Bikes HK are only applicable to original products purchased from Bikes HK . For guarantee claim, you must provide the original purchase invoice.
Some products might be serially numbered, if the serial numbers are deleted or damaged, Bikes HK reserves the right to void the guarantee.
The guarantee provided by the Bikes HK is only applicable to the original purchaser and may not be transferred. If the bicycle or its parts are transferred, the guarantee of the bicycle or its parts will be voided.
All products purchased from Bikes HK have their own guidelines and restrictions for use. All non-compliance with the guidelines and restrictions will result in damage to the product. Bikes HK reserves the right to refuse guarantee. For guidelines and restrictions of individual models, please contact Bikes HK .
Bikes HK will use the new or previously repaired or the same type of parts for product maintenance and repair services as recommended by the manufacturer. Parts that are replaced during maintenance and repair services, whether good or bad, are owned by Bikes HK .
Bikes HK will not perform any guarantee on products that have been modified. All misuse, use of non-original parts, negligence or artifical damage will void the guarantee.
Bikes HK is not liable for any of the following events: Any damages, including but not limited to direct accidents, indirect accidents, punitive or consequential damages.
Bikes HK reserves the rights to interpret the guarantee condition. Bikes HK reserves the right to modify these terms and conditions at any time without notice. In case of any disputes, Bikes HK reserves the right of final decision.
All sales with Bikes HK (except sales under wholesale condition) are eligible to 14-DAY free return.
Items being returned must be new, unused, unopened with original packaging if provided.
Items should be returned to address in Hong Kong designated by Bikes HK at purchaser cost.
Refund will be issued within 14 days upon arrival of returned items. Shipping fees are not eligible to refund.
Bikes HK reserves the rights to interpret the return condition. Bikes HK reserves the right to modify these terms and conditions at any time without notice. In case of any disputes, Bikes HK reserves the right of final decision.